Dispelling Digital Mailroom Myths

By: Pamela Sajnani, Supplier Diversity Officer, TMG

Digital Mail Myths

The Millennium Group has successfully implemented digital mail for numerous managed services clients including many in the Fortune 500.  While digital mailrooms have been accelerated by the new world of work, there are still misperceptions about digitizing your mail that might hinder companies from taking action. Below are a few digital mailroom myths that we have debunked:

1.      Implementation is long and complex

Previously, companies had to involve multiple vendors offering piece-and-part technologies to build full digital mailroom capabilities. Additionally, implementation taxed internal IT resources.  The Millennium Group’s modern digital mail solution is built on a secure cloud platform and requires fewer capital expenditures, making implementation as easy as it’s ever been.  We even provide clients with the option to host the application themselves to provide maximum flexibility.

2.      Basic document-management software performs the same functions

Document management platforms that scan and capture addresses are only one portion of the total digital mail experience. You have to ask yourself, how quickly, seamlessly, and accurately can that information be incorporated into organizational workflows and integrated with other enterprise applications?

3.      Digital mailrooms aren't engineered for large, multi-location enterprises

Many companies view digital mail as virtual or online access to postal mail, more geared toward smaller businesses.  They don't realize that a digital mail solution can be used to manage inbound mail throughout an entire enterprise, across multiple locations.  Contact The Millennium Group to learn more about our large digital mail success stories.

4.      Huge volumes of physical mail can overwhelm a digital service

Many might not be aware of the feasibility and benefit of eliminating a physical mailroom that might handle thousands of pieces of mail in a month. The Millennium Group’s digital mail solution is purpose-built to easily scale enough to handle large volumes of different types of mail. We use all types of on-ramping hardware from desktop scanners to production document-handling scanners.

One of the best places for an organization to jumpstart its digital transformation is the mailroom — the main point of entry for documents. Reliable managed mail services that incorporate a digital mail solution help organizations allocate their resources by increasing operational efficiency and productivity. That is to say, outsourcing mail services to The Millennium Group is a great option to improve overall business processing and ensure smooth mail management.