The Importance of Training and Development in the Workplace
Why is workplace training so significant? Training presents a prime opportunity to expand the knowledge base of all associates. Training and development provide both the individual and organization as a whole with benefits that make the cost and time a worthwhile investment.
One of the benefits is improved associate performance – the associate who receives the necessary training is more able to perform in their job. The training will give the associate a greater understanding of their responsibilities within their role, and in turn build their confidence. Their confidence, in turn, enhances their overall performance. Also, a development program brings all employees to a higher level so they all have similar skills and knowledge.
Another benefit is that productivity usually increases when a company implements training courses. Increased efficiency in processes will ensure project success which in turn will improve the company turnover and potential market share. Ongoing training and upskilling of the workforce can encourage creativity, so as a result, associates become more innovative. Staff are more likely to feel valued if they are invested in and therefore, less likely to change employers. Training and development is seen as an additional company benefit. Recruitment costs therefore go down due to staff retention.
Having a sound training and development program maximizes our talent retention. Both sides benefit from the program, making it an important part of a company’s profile. The Millennium Group has invested significantly to develop and deploy the most robust training & development platform for its professionals as well as committing to a consistent associate recognition program. Our people are our product, and the most critical component of our success. Elevating our associate engagement is our enterprise-wide commitment. While competitors manage to acceptable levels of employee turnover to maximize margins, TMG succeeds with stable, engaged and empowered service teams committed to the customers that they support and who truly access career paths.