Mayra Is Where Service Matters

Congratulations to Silver Star Award recipient, Mayra Gutierrez at Discover Financial for her integrity and dedication to delivering excellent customer service. With the extreme weather conditions that occurred in Riverwoods, IL, Mayra went above and beyond to come into the office to ensure that a critical deadline was met for the Discover Financial Accounts Payable team. She processed six hundred (600) 1099s that needed to be postmarked by that particular date in order to comply with the IRS regulations. “I greatly appreciate Mayra taking my call and being here in a pinch for us. She had stellar customer service throughout the entire request & process too,” said Meghann Schulz, Facilities Manager, Discover Financial.